NOCALL Job Postings

Listed in reverse chronological order:

01/30/2025 Research Analyst (Hybrid), Holland & Knight LLP, San Francisco, CA, Los Angeles, CA, or Multiple Offices

Holland & Knight LLP
Research Analyst (Hybrid)

Full Time

Apply

Locations:  Los Angeles – San Francisco- Portland- Century City- Newport Beach

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

General Description:
The Research Analyst responds to legal, corporate, and industry research and reference requests, helping to meet the daily information needs of firm lawyers, business professionals and clients using industry-standard databases and tools.

 

Key Responsibilities and Essential Job Functions:

  • Appropriately scope, research, and respond to legal, corporate, industry, and client-related research and reference requests.
  • Follow best practices in research strategy or provided research plans in answering all queries.
  • Evaluate sources and organize information into high-quality work product sent directly to firm lawyers, business professionals or clients.
  • Exercise judgment and accountability in prioritizing billable workflow and either meeting or communicating effectively around deadlines.
  • Provide and implement current awareness and litigation alerting, particularly as part of firm’s industry sector and business development initiatives.
  • Provide group and individual instruction on research techniques, methodologies, and strategies.
  • Train firm lawyers and business professionals on the functionality and usefulness of information resources, including industry standard legal and corporate databases.
  • Promote research tools, offerings and services through participation in practice group, section, industry, and team meetings as assigned research liaison.
  • Develop and maintain an understanding of the information needs, workflow, and preferences of users and stakeholders in order to support and improve ease of access to information.
  • Complete required knowledge management and record keeping, including time entry for all billable and lawyer-facing research, metadata entry for all time billed, metadata entry for all research requests, and compilation of all research communication and components in firm research intake platform.
  • Assess and report on resource or technology needs, as well as collection strengths and weaknesses, through conversations with firm lawyers and other key stakeholders.
  • Attend research training, legal vendor training, knowledge sharing sessions, and other continuing education toward maintaining highest quality service output.
  • Serve on research team committees focused on clear project outputs such as intranet and ERM maintenance, hiring, subscription audit and review, etc.
  • Support the firm’s information resource stewardship, complying with all information security, privacy, confidentiality and licensing requirements while educating all users on the same.
  • Special project and duties as assigned.

Required Skills:

  • Proficiency with MS Office Suite, including Excel, Word, and PowerPoint.
  • Ability to adapt and apply new technologies and workflows.
  • Demonstrated stress management skills and effective prioritization of workload.
  • Basic troubleshooting skills with common IT issues involving access to databases and online content.
  • Critical evaluation skills, including the ability to answer reference questions; identify relevant legal authority and information sources; assess the credibility, currency, and validity of information; as well as explain thought process and scope of research in solutions.
  • Good communication skills, including active listening, clear writing, professional speaking, cultural sensitivity, emotional intelligence, and civility.

Required Qualifications & Education:

  • Minimum of 2 years legal, corporate or library professional or paraprofessional experience required, preferably in a role encompassing research or reference support services.
  • Master’s Degree in Library and Information Science from an ALA accredited school or equivalent degree.
  • Bachelor’s Degree with more than 5 years legal, corporate or library professional or paraprofessional experience may be substituted in exceptional circumstances.
  • Intermediate understanding of legal systems and concepts, with an awareness of the legal industry and current trends.
  • Intermediate knowledge of research methods and competencies, including awareness of efficient and cost-effective research strategies across legal and non-legal information sources including generative AI.
  • Ability to apply research plans, engage in reference interviews, review information, logically organize information, and integrate findings into work product.
  • Intermediate research and database competency, including proficiency with Lexis, Westlaw, Lex Machina, Bloomberg, Intelligize, VitalLaw, RIA Checkpoint, S&P Capital IQ, Pitchbook, PACER, HeinOnline, or equivalent.
  • Some familiarity with APIs and data visualization.
  • Commitment to strong service values with the ability to exhibit sound professional judgment, discretion, strategic thinking, independent problem solving, and accountability.
  • Experience giving presentations, including some familiarity with persuasive and confident speech and writing.
  • Understanding of and proven commitment to relationship building, team building and collaboration
  • Future-focused outlook with some experience engaging stakeholders towards surfacing and communicating problems, challenges, and opportunities.
  • Self-awareness of knowledge gaps with personal effort toward continuing education.
  • Team-minded and diplomatic, with an engagement in mentorship and knowledge sharing.
  • Independently motivated.

Physical Requirements:

  • Ability to sit or stand for extended periods of time.
  • Moderate or advanced keyboard usage

This position may be filled in California. The base salary range for this position in these locations is $87,000.00 – $131,000/yr. This range may not be applicable to other locations.  An individual’s actual compensation will depend on the individual’s qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.  Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.

 

01/17/2025 Competitive Intelligence Research Librarian, Nixon Peabody, San Francisco, CA or Multiple Offices

Nixon Peabody:
Competitive Intelligence Research Librarian
Job ID: 4269
Position: Librarian
Location: Multiple Offices
Open Date: Thursday, January 16, 2025
Job Function: Staff

Job Description:

The Competitive Intelligence Research Librarian is responsible for conducting targeted research and analysis on companies, industries, practice areas, geographic markets, and competitors, using a variety of online research tools to identify emerging issues and trends and prepare insightful and highly actionable intelligence. A hybrid work schedule is available for this position.

A career at Nixon Peabody is the opportunity to do work that matters. It’s the chance to use your knowledge to shape what’s ahead. To share, to innovate, to learn at a firm that taps the power of collective thinking.

We’ve created a dynamic, energizing environment that promotes success for our clients and each other. We offer fast growth, connectedness and training in business as well as law. And our rigorous standards assure you are part of a diverse team of top talent at every turn.

If you’re someone who’s looking toward the future, we’d love to hear from you.

Location: Boston, MA; Chicago, IL; Los Angeles, CA; New York City, NY; Rochester, NY; San Francisco, CA; Washington, DC

  • Develop and conduct company, industry, and other research to support firm wide strategic initiatives.
  • Collaborate with other team members with respect to larger and more complex assignments.
  • Gather, synthesize, and summarize relevant, insightful, well-targeted research about prospects, clients, and industries to attorneys, firm leaders, and marketing staff to facilitate decision making and business planning.
  • Monitor industry trends and client news and disseminate alerts and curated newsletters to appropriate groups and individuals.  
  • Research marketplace trends, competitor activities, and hot topics for business development assessments and marketing events.
  • Provide in-depth client research to advance cross-selling and client feedback programs, working closely with marketing staff.
  • Conduct highly confidential research for firm leaders to support lateral hiring, firm growth opportunities, and other initiatives.
  • Proactively liaise and communicate with practice groups, industry teams, and other firm departments to develop subject knowledge, identify opportunities, and form collaborative relationships.
  • As part of the Library & Research Services team, collaborate and coordinate with library staff in other locations to provide seamless research service for attorneys across the firm, including evening and weekend coverage on an as needed basis.
  • Engage in innovation and Library outreach, including evaluation of new information resources and relevant technology.
  • May assist in the delivery of research training programs for attorneys and staff through a variety of formats including in person one-on-one sessions, departmental meetings, and web-enabled training.
  • Participate in expanding and/or improving research and information services, procedures, and practices. Take part in special projects as requested by the Director of Library & Research Services.
  • Remain current in research techniques and available resources relevant to providing high quality research and information services. Continue professional development through various firm and association sponsored activities.
  • Perform other duties as assigned.

To perform this job successfully, you must be able to perform each essential job responsibility listed above, satisfactorily, with or without reasonable accommodation. Nixon Peabody retains the right to change or assign other duties to this position. The requirements listed below are representative of the skills and abilities required.

Job Requirements:

  • Minimum of 4-7 years relevant experience in a corporate, financial, consulting, or legal setting conducting complex research.  
  • Master of Library Science or Juris Doctor degree required.  Combination of education in a research-intensive field with relevant work experience will be considered.   
  • Solid proficiency in the use of both print and online resources.
  • Strong analytical and critical thinking skills.
  • Independently manages multiple projects and negotiates deadlines if necessary.
  • Demonstrated ability to provide superior client service.
  • Dynamic self-starter with a high level of energy and enthusiasm. 
  • Self-motivated with the ability to work independently and collaboratively within and across departments.
  • Excellent verbal and written communication skills, including presentation skills.
  • Excellent technology skills.
  • Ability to work in a fast-paced environment under tight deadlines.
  • Successful candidate will bring energy, creativity, and initiative.

In accordance with applicable Federal and State laws, the anticipated annual salary range for this position, depending on location, is as follows:

  • Rochester, NY: $72,953 to $104,346
  • Chicago, IL: $83,896 to $119,997
  • Washington, DC: $87,543 to $125,215
  • Boston, MA: $87,543 to $125,215
  • Los Angeles, CA: $87,543 to $125,215
  • San Francisco, CA: $91,191 to $130,432 
  • New York, NY: $91,191 to $130,432

In addition to a standard benefits package, this role may be eligible for additional contingent compensation based on an array of factors, including but not limited to: work performance, geographic location, work experience, education, and qualifications.  Because such contingent compensation is not yet calculable or may be zero ($0) in some circumstances, the above-listed salary range(s) are Nixon Peabody’s good faith estimate of the annual salary(ies) it reasonably expects to pay for the position at the time of this posting.  

Nixon Peabody LLP is an Equal Opportunity / Affirmative Action Employer: Disability / Female / Gender Identity / Minority / Sexual Orientation / Veteran. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative, we will consider for employment qualified applicants with arrest and conviction records.  

To comply with Federal law, Nixon Peabody participates in E-Verify. All newly-hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility. Please refer to the Notice of E-Verify Participation and the Right to Work posters on the Nixon Peabody Careers page for more information.

Apply Here

01/15/2025 Senior Knowledge & Research Analyst, O’Melveny, Fully Remote

O’Melveny is actively seeking for a Senior Knowledge & Research Analyst. This role will be fully remote.  The primary focus of this role is to deliver comprehensive research support for attorneys, paralegals, and business professionals, contributing to both client-related and internal administrative functions. This position involves handling diverse research tasks such as ready reference inquiries, monitoring legal developments, corporate and expert witness research, docket and case analysis, analytics research, and leveraging AI tools for enhanced insights as a part of our AI as a Service program. Additionally, the role may involve acting as the department’s liaison to a designated office of the firm.

The salary range for this role is $110,000 – $125,000 and represents the firm’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, and location.

Essential Duties and Responsibilities:

  • Conduct thorough research using electronic and print resources to address requests submitted via our virtual research platform.
  • Utilize AI tools to provide advanced, data-driven research insights.
  • Monitor legal, industry and client-specific topics to deliver timely updates and alerts.
  • Train attorneys and business professionals on effectively using our research tools.
  • Collaborate with the Practice Innovation and Resource Management teams to test, evaluate and manage our tools and resources.
  • Act as the primary liaison to a designated office of the firm including overseeing the collection, administrative tasks and new employee orientations.
  • Knowledge, Skills and Experience:

This role will be fully remote and is expected to work 9-5:30 PST. . 

  • Master’s Degree in Library Science and/or JD degree is required.
  • Four years research experience in a legal or corporate environment is preferred.
  • Expertise with standard legal resources, such as Lexis, Westlaw, Bloomberg Law, WK’s VitalLaw, Capital IQ, Deal Point Data, Intelligize, Harvey, CoCounsel, VLex Vincent and other related subscription services.
  • Demonstrated experience with databases, software applications and integrated library systems; strong interest in emerging technologies.
  • Exceptional organization skills with the ability to multi-task and prioritize.
  • Excellent written and verbal communication skills, with attention to accuracy and detail.
  • Service-oriented, team player, with initiative and problem-solving abilities.
  • We offer an excellent salary and benefits package.  For more information, or to be considered for this position, please apply online at https://www.omm.com/careers/.  Response will be given to candidates who closely meet our qualifications.  EOE M/F/D/V.   No phone inquiries please.
01/13/2025 Research Librarian, Nixon Peabody, San Francisco, CA or Multiple Offices

Research Librarian
Job ID: 4260
Position: Librarian
Location: Multiple Offices
Practice Area:
Open Date: Thursday, January 9, 2025
Job Function: Staff

Job Description:

The Research Librarian is responsible for a wide variety of tasks that support the delivery of firm-wide library research and information services including conducting timely and cost-effective research, document retrieval, recommending appropriate research services and/or resources in response to inquiries from firm personnel. A hybrid work schedule is available for this position.

A career at Nixon Peabody is the opportunity to do work that matters. It’s the chance to use your knowledge to shape what’s ahead. To share, to innovate, to learn at a firm that taps the power of collective thinking.

We’ve created a dynamic, energizing environment that promotes success for our clients and each other. We offer fast growth, connectedness and training in business as well as law. And our rigorous standards assure you are part of a diverse team of top talent at every turn.

If you’re someone who’s looking toward the future, we’d love to hear from you.

Location: Boston, MA; Chicago, IL; Los Angeles, CA; New York City, NY; Rochester, NY; San Francisco, CA; Washington, DC

  • Provide high-level legal and business research to attorneys and staff in varying practice areas using both print and online resources.  
  • Perform litigation research. This includes finding cases and secondary materials related to specific fact patterns in a variety of jurisdictions.
  • Perform due diligence research on plaintiffs, experts, defendants and corporate entities.
  • Develop knowledge of research in multiple practice areas and jurisdictions. 
  • Collaborate with senior researchers with respect to larger and more complex assignments.
  • Assist the Competitive Intelligence Research team with providing business development research for attorneys and the Marketing department including preparation of company snapshots.
  • Gather, synthesize and summarize relevant, well targeted research findings to attorneys and staff to facilitate decision making and business planning.
  • Collaborate and coordinate with library staff in other geographies to provide seamless research service for attorneys in all firm locations.
  • Engage in innovation and library outreach. This includes the evaluation of new information resources and related technology and attending practice group meetings. 
  • Assist in the delivery of research training programs for attorneys and staff through a variety of formats. This includes in-person individual sessions, departmental meetings, web enabled training and orientation.  
  • Establish relationships with attorneys to improve, expand and market available information sources and services.
  • Participate in expanding and/or improving research and information services, procedures and practices.
  • Take part in special projects as requested by the Director, Library & Research Services.
  • Remain current in research techniques and available resources relevant to providing high quality research and information services. Continue professional development through various firm and association sponsored activities. 
  • Perform other duties as assigned.

To perform this job successfully, you must be able to perform each essential job responsibility listed above, satisfactorily, with or without reasonable accommodation. Nixon Peabody retains the right to change or assign other duties to this position. The requirements listed below are representative of the skills and abilities required.

Job Requirements:

  • 4-7 years of in-depth law firm library research experience.
  • Master’s Degree in Library Science or Juris Doctor Degree required. Equivalent work experience in lieu of a degree will be considered. 
  • Demonstrated ability to conduct complex research.
  • Proficiency in the use of both print and online resources.
  • Strong analytical and critical thinking skills.
  • Ability to manage multiple projects and negotiate deadlines.
  • Provide quality client service to personnel at all levels.
  • Self-motivated with the ability to work independently and collaboratively within and across departments.
  • Excellent communication skills, both verbal and written. This includes presentations.
  • Excellent technology skills.

In accordance with applicable Federal and State laws, the anticipated annual salary range for this position, depending on location, is as follows:

  • Rochester, NY: $65,140 to $93,197
  • Chicago, IL: $74,911 to $107,176
  • Washington, DC: $78,168 to $111,836
  • Boston, MA: $78,168 to $111,836
  • Los Angeles, CA: $78,168 to $111,836
  • San Francisco, CA: $81,425 to $116,496 
  • New York, NY: $81,425 to $116,496

In addition to a standard benefits package, this role may be eligible for additional contingent compensation based on an array of factors, including but not limited to: work performance, geographic location, work experience, education, and qualifications.  Because such contingent compensation is not yet calculable or may be zero ($0) in some circumstances, the above-listed salary range(s) are Nixon Peabody’s good faith estimate of the annual salary(ies) it reasonably expects to pay for the position at the time of this posting.  

Nixon Peabody LLP is an Equal Opportunity / Affirmative Action Employer: Disability / Female / Gender Identity / Minority / Sexual Orientation / Veteran. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative, we will consider for employment qualified applicants with arrest and conviction records.  

To comply with Federal law, Nixon Peabody participates in E-Verify. All newly-hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility. Please refer to the Notice of E-Verify Participation  and the Right to Work posters on the Nixon Peabody Careers page for more information.

Apply Now

https://nixonpeabody.careers.micronapps.com/job_post_details.aspx?%3Eac%5e?LWCZ4dN=1%60&QDFnXTpbVzc%3d=Ml1vMW5Q

 

11/14/2024 Research Librarian, Crowell & Moring, San Francisco, CA or any other U.S. Office

Come join the research team at Crowell & Moring!

Position can be located in any US office.
Headquarters: 1001 Pennsylvania Avenue NW, Washington, DC 20004, USA

Job Description

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Research Librarian provides research support and outreach for all offices and works as a member of the firmwide Research Services team. The position also participates in training, collection development, and special projects that enhance the services offered by the department.

Job Responsibilities

  • Conducts business, legal, legislative, regulatory research for attorneys, marketing staff and paralegals, providing initial analysis of research results and summaries of key findings.
  • Provides background research and competitive intelligence on current or potential clients and markets in support of business and client development efforts. 
  • Guides attorneys and staff on the effective use of research databases and print collection
  • Provides current awareness and alerting services for attorneys and staff.
  • Assists in resolving access and technical issues with online resources.
  • Remains current on technological applications and best practices relevant to providing high quality research services.
  • Recommends additions of print and electronic sources to the Research Services collection, maintaining a focus on trends in client requests and interests.
  • Performs other special projects or duties as needed.
  • Requires occasional overtime and travel.
  • West Coast hours preferred. If candidate located in CT/EST time zone, should be able to cover business hours for West Coast offices on an as-needed basis.

Qualifications

Knowledge, Skills and Abilities

  • Demonstrated research skills and knowledge of major legal and non-legal  databases, including but not limited to Westlaw & Lexis platforms, Bloomberg Law, VitalLaw from Wolters Kluwer, Lex Machina, Pacer, etc.
  • Demonstrated ability to communicate clearly and effectively, both orally and in writing, with attorneys and firm staff.
  • Demonstrated ability to conduct analysis of research results and communicate scope and meaning of results found or not found to patrons.
  • Ability to work effectively both independently and with others in a cooperative manner to accomplish department functions and participate in firm wide team efforts.
  • Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.

Education

A Masters of Library Science or related degree, or a Juris Doctor (JD) is required.  A combination of relevant education and/or experience may be considered as a substitute for education.

Experience

The position requires a minimum of two (2) years of related experience during which knowledge, skills and abilities relevant to the position were demonstrated

Additional Information

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The salary range for this position is $76,200-$115,710. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant’s skills and prior experience, certain degrees and certifications, and other factors.

PLEASE APPLY AT:          
https://jobs.smartrecruiters.com/CrowellMoring/744000026220486-research-librarian?trid=81a27abc-8939-4e5e-a3c3-8f89b42e93fc

10/21/2024 Senior Knowledge & Research Analyst, Gordon Rees, Remote, San Francisco or Walnut Creek

Gordon Rees is seeking a Senior Knowledge & Research Analyst to provide research support to nationwide attorneys and staff at the firm.  This includes locating information and documents from publicly available and subscription based resources as well as internal resources.  Under the direction of the Library Manager, this position will be responsible for handling requests from all of our offices. The position will manage document retrieval and setting up case and tracking alerts, litigation and corporate research.  Also, research on judges, expert witnesses, jury verdicts using analytical tools and public records research. In addition, this position is responsible for ID management of efile accounts and other Library subscriptions.  Administrative responsibilities include processing invoices, purchasing and cataloging new items and managing agreements for both online and print subscriptions.

This position is remote however note, candidate must reside within commuting distance of our GRSM office in San Francisco and Walnut Creek.  Work hours are 40 hours, 8:00 a.m. – 5:00 p.m. M-F

Requirements:

Essential Duties and Responsibilities

Under the guidance of the Library Manager, the following functions will be performed:

  • Using various electronic or print resources, respond to research requests from attorneys and staff as well as marketing/business development teams.
  • Assist with ID Maintenance electronic resources and efile accounts.
  • Work with attorneys and staff to train them on electronic resources and to support them in the use of electronic resources. Includes coordinating training schedules with relevant vendor representatives.
  • Processing payments Library invoices in Chrome River software.
  • Maintain and develop departmental intranet information and training tools.

Knowledge, Skills and Experience

  • Master of Library Science degree and/or J.D. from accredited institution preferred
  • Four years or more of research experience in a legal or corporate environment is preferred.
  • Experience with standard legal resources, such as Westlaw, Lex Machina, VitalLaw, Trellis, Courthouse News, Accurint and TransUnion (TLO) and other similar subscription services.
  • Familiarity and/or experience with use of Generative AI and knowledge-oriented tools in a legal environment.
  • Ability to work under time constraints and in a high-pressure environment
  • Excellent written and verbal communication skills, with attention to accuracy and detail.
  • Strong organization skills, adept at multi-tasking and prioritization.
  • Service-oriented, team player, with initiative and problem-solving abilities.
  • Strong working knowledge of Excel and Word and ChromeRiver

GRSM offers a competitive salary and full benefits package, including Medical, Dental, Vision, 401K, PTO, Disability, Parental Leave and Life Insurance.  For consideration, please send a cover letter and resume to jdumapay@grsm.com.  No Recruiters or phone calls.

Gordon Rees Scully Mansukhani is an equal opportunity employer.

10/07/2024 Outreach Librarian, Alameda County Law Library, Oakland, CA

Outreach Librarian
Alameda County Law Library- Oakland, CA
Full-Time, Exempt
Starting Salary Range: $100,000 – $115,000/year

 

The Alameda County Law Library is currently recruiting for an Outreach Librarian.

Position Summary:

In addition to providing legal reference service, the Outreach Librarian will work with the Director on marketing, outreach and advocacy activities to increase awareness, understanding and engagement with library programs, services and resources by various constituents and foster connections with community partners and stakeholders.

Primary Responsibilities:

Reference & Instruction

  • Provide reference assistance, instruction, and document delivery to Law Library patrons- in person, by phone, and via email.
  • Conduct reference interviews to identify appropriate print and electronic resources to meet patron information needs.
  • Assist in-person and remotely located library patrons in the use of electronic resources, including Westlaw, Lexis Advance, Lexis Digital Library, OnLaw, Trellis, Bloomberg Law, Gale Legal Forms, Nolo EBSCO, the library catalog, the library website, and authoritative legal and government websites.
  • Explain and enforce library policies and Rules of Conduct.
  • Make targeted referrals to local legal aid organizations, lawyer referral services, bar associations, legal clinics, court self-help centers, government agencies, and other community non-profits, as appropriate.
  • Create and update subject-specific LibGuides, instructional videos and handouts to help patrons identify and access relevant resources.
  • Maintain a professional and positive customer service attitude when providing reference service and interacting with patrons and co-workers.
  • All librarians are expected to perform circulation functions, money transactions, and assist patrons with copier, printer, and computer usage during Reference Desk shifts.

Marketing & Branding

  • Conduct SWOT analysis and develop and implement a marketing plan to increase library visibility and awareness of library services by the public, self-represented litigants, attorneys, community partners, and stakeholders.
  • Create, update and distribute engaging print marketing materials (e.g. brochures, flyers, posters, infographics, press releases) promoting library programs, events, resources, and fee-based services. Tailor messaging to the needs and interests of different audiences.
  • Create and publish engaging digital marketing content for the library website, blog, weekly eNews, and social media platforms. Tailor messaging to the needs and interests of different audiences.
  • Help market the library’s Membership Program, document delivery service, off-site database access, and meeting rooms to the local legal community and the public.
  • Help grow the Law Library’s donor program and assist with fundraising initiatives.
  • Improve library signage and curate in-library exhibits and book displays.
  • Create virtual library tours and promotional videos about library services for the library’s website and YouTube channel.

Outreach, Networking & Advocacy

  • Plan, schedule and conduct outreach and build relationships with community partners, including public libraries, academic libraries, law schools, law firms, government agencies, area bar associations, legal aid organizations, courts, self-help centers, local non-profits, social service organizations, cultural organizations, and other law libraries. Coordinate information and resource sharing and cross-referrals among agencies, and develop joint programs, clinics and workshops.
  • Manage calendar of outreach activities by scheduling library outreach efforts to community partners and facilitating library participation in community outreach events. Participate in tabling at County and community events.
  • Distribute flyers and give informational presentations to bar associations to educate members about how the library can benefit attorneys.
  • Perform targeted outreach to local law students, recent law school graduates, and new attorneys about useful library resources.
  • Write articles promoting the library for legal and non-legal publications.
  • Assist with the planning and execution of special events in the library (e.g, Law Day, National Library Week, Library Open House).
  • Coordinate and promote art exhibits in the library.
  • Solicit patron testimonials (both written testimonials and video testimonials) that demonstrate library impact.
  • Utilize library statistics, Gimlet logs, patron testimonials, and survey results to develop advocacy materials (infographics, flyers, handouts) that quantify and communicate the library’s impact in the community to local representatives and stakeholders. May participate in developing materials for statewide (CCCLL) advocacy efforts.

 Other Duties

  •  Assist with organization, retention, and cleanup of internal SharePoint file system.
  • Seek out grant opportunities to fund new programs, collections, services, and capital improvements.
  • Make recommendations on efficient, effective, and creative use of library spaces.
  • Make recommendations for improving remote/electronic access to legal information by patrons.
  • May assist Technical Services Librarian with acquisitions, cataloging, materials processing, collection maintenance, claims, repairs, and/or voucher entry.
  • May assist with a variety of clerical and administrative functions.
  • Attend professional development programs, trainings, and classes.
  • Remain up-to-date with developments in law librarianship, library science, technology, legal publishing, the information industry, legal developments, and resources outside the library by reading legal newspapers and professional journals, participating in continuing education activities and professional associations, and subscribing to listservs.
  • Perform other duties as assigned.

Desired Knowledge, Skills & Abilities:

  •  Knowledge of the operations, services, and activities of a public law library.
  • Thorough knowledge of legal resources (print and electronic), legal terminology, and legal research.
  • Mastery of English usage, spelling, grammar, and punctuation.
  • Experience working with an integrated library system, preferably Koha.
  • Proficiency with Microsoft Office Suite, Outlook, and social media platforms. WordPress, web design and/or graphic design experience. Familiarity with common library applications, such as Koha or similar ILS, LibGuides/LibAnswers, WordPress, Zoom, YouTube, Camtasia/Adobe Creative Cloud, Paypal, and Canva, Piktochart or similar graphic design application.
  • Customer service experience or extended experience interacting with the public.
  • Experience with marketing and business development.
  • Ability to establish and maintain cooperative relationships with library users, co-workers, supervisors, and others.
  • Ability to maintain reliable and predictable attendance.
  • Ability to lift and move books, materials, and other equipment as necessary, in accordance with all safety procedures.

Environmental Conditions:

Public library and office environment. The library is currently open to the public Monday – Friday, 9:00 am – 4:00 pm.

 

Preferred Qualifications:

EDUCATION: MLS/MLIS from an ALA accredited program. JD or Paralegal Certificate is desirable.

EXPERIENCE: At least 1 year law library reference experience. Public service experience preferred. Previous graphic design, marketing, or business development experience preferred.

 

Compensation & Benefits:

Salary is competitive and commensurate with qualifications, education, skills, and experience. Benefits include CalPERS retirement, Social Security, contribution toward monthly medical premium, Delta Dental coverage, voluntary vision insurance plan (VSP), paid holidays, generous sick leave and vacation accrual, optional 457 Deferred Compensation plan, and Commuter Check. Eligibility for Public Service Loan Forgiveness Program.

This position supports healthy work-life balance.

 

HOW TO APPLY:

To apply, please email your resume, cover letter, completed employment application, and contact information for three references to emily.bergfeld@acgov.org.

Employment application is available on our website: http://lawlibrary.acgov.org/employment/